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  • Please email all product Warranties and inquiries to Petmate at:

    This email address is being protected from spambots. You need JavaScript enabled to view it. or 1-877-738-628

  • Warranty
    All Gen7Pets™ products come with a warranty against manufacturer’s defects for 12 months from the date of purchase. Under warranty, Gen7Pets promises to repair or replace the defective product. This warranty does not provide reimbursement for, and Gen 7, Inc. is not responsible for, any other damages, including special, incidental, consequential or other types of direct or indirect damages. ALL OTHER EXPRESS OR IMPLIED WARRANTIES ARE HEREBY DISCLAIMED. The warranty does not cover damage to Gen7Pets™ products caused by ordinary wear and tear, accidents, misuse, abuse or any causes other than defects in materials or workmanship.

    Be sure to keep your receipt for any future Gen7Pets™ Warranty claims.

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